iTunes Remote still doesn't work after MacOS 10.15.2 and iOS 13.3 update.

iTunes Remote still doesn't work after MacOS 10.15.2 and iOS 13.3 update. And I've reinstalled the Remote app. What am I doing wrong here?

Posted on Dec 11, 2019 9:25 AM

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Posted on Dec 11, 2019 2:43 PM

I get it to work.


in the iPhone remote app go to Settings and click on Add iTunes Library (or something like that > mine is in French)

I presume that if I am on the same Wifi network and the Media sharing is activated in the Sharing preference on the mac, you will see this little icon appearing in the left pane of the Music app.

Click on the Remote iPhone icon, enter the code from the remote iPhone app and your done.

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Dec 11, 2019 2:43 PM in response to TenorX

I get it to work.


in the iPhone remote app go to Settings and click on Add iTunes Library (or something like that > mine is in French)

I presume that if I am on the same Wifi network and the Media sharing is activated in the Sharing preference on the mac, you will see this little icon appearing in the left pane of the Music app.

Click on the Remote iPhone icon, enter the code from the remote iPhone app and your done.

Dec 12, 2019 7:52 AM in response to TenorX

To clarify: any library that you had previously set up with older versions of the Remote app, including Home Sharing DO NOT respond to the remote app in Catalina and iOS 13.3. Instead, you need to authorize a new link manually as Widget74 reports above. To do this:

  1. delete any old instances of iTunes/Music libraries
  2. delete your Remote app from your mobile devices
  3. update to the latest version of Catalina and iOS 13.3 or newer.
  4. re-install the Remote app.
  5. Open Music (new version of iTunes) on you Mac, and look for your mobile device listed in the left hand side panel, under Devices, add it and note the 4 digit pairing code
  6. Open Remote on your device, search for the new Music library and add it, you will be prompted to enter the new 4 digit pairing code
  7. Now you should be able to control the Mac Music library from your Remote app


Note: you can still use Home Sharing as well, but that link is NOT controlled by the Remote app...weird and confusing to me.

Dec 12, 2019 10:54 AM in response to TenorX

I connected iPhone to iMac via USB as described in earlier post. On the iTunes Remote I selected "Connect Manually, received the four digit code and Apple Music and TV both prompted for the code to be entered. Two additional issues, the iTunes Remote will not stay connected nor control anything once the USB connected is removed. Secondly, the iTunes Remote will NOT control both Music and TV. I am not sure how Apple states they have fixed this APP; they need to publish detail instructions as it is not as simple as selecting "Use iTunes Home Sharing"; which does not work.

Dec 15, 2019 9:32 AM in response to mwinnett

I got rid of that extra library icon. But I can't remember exactly how I did it lol.


I "think" that I: (1) deleted the "working" library icon. (2) Deleted the Remote app. (3) Disabled home sharing. (4) Reinstalled the Remote app. (5) Re-enabled home sharing. (The order of these steps may not be correct.)


Anyway, the phantom library icon is gone now.

Dec 12, 2019 10:19 AM in response to mwinnett

I'm happy to have a working Remote app again. But there's one little niggling issue: when I open Remote on my iPhone 10, I am presented with TWO library icons -- the first (top) one is in color -- the second one is "grayed out."


When I choose the "color" icon, my library appears to load as normal, but when I try to play a track the song won't play.


When I choose the "grayed-out" icon, my library loads and plays as normal. With actual audio lol.


There is an edit option to delete a library when I open the Remote app. But the only one that is deletable is the grayed-out, working icon.


So I guess I'll just put up with the two icons for now.

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iTunes Remote still doesn't work after MacOS 10.15.2 and iOS 13.3 update.

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