Camera automatically off

Hi, there


Recently when I tried to take pictures, the camera would automatically turning off without saving pictures. Anyone knows how to solve this problem? Many thanks!


Regards,

Ansel


iPhone 7, iOS 13

Posted on Dec 11, 2019 5:18 PM

Reply
4 replies

Dec 11, 2019 5:28 PM in response to AnselHsu

It sounds like your iPhone camera app is crashing when you try to take a picture. You might first try restarting your phone to see if this resolves the issue. Also be sure you have the latest version of iOS in case this is a bug with older software. If this doesn't work, you might try resetting all of the phone's settings. To reset all settings in your iPhone, follow these steps:

  1. Open Settings app. 
  2. Tap on General.
  3. Scroll down and tap on Reset.
  4. Tap on Reset All Settings.
  5. Wait for your iPhone to restart.
  6. Check the camera app again.

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Camera automatically off

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