Each time I click on the update bottom, am being ask to sign in to an iTunes account that’s not mine

Am using iPhone6. Am finding it difficult to update my applications. Eg I want to update Xender, buh each time I click on the update bottom on the the screen, am being ask to sign in to an iTunes account that’s not mine. Due to this I’ve been unable to update my apps.


[Re-Titled by Moderator]

Posted on Dec 12, 2019 8:03 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2019 8:07 AM

Did you buy this iPhone second hand? It sounds like someone else had the phone and downloaded apps under their Apple ID and didn't erase the phone before giving it to you. Try deleting the app and then download it again under your Apple ID.

Similar questions

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Each time I click on the update bottom, am being ask to sign in to an iTunes account that’s not mine

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.