10.15.2 has broken tethered capture

16-inch Macbook Pro


10.15.1 tethered capture with Canon 5DMK4 bodies worked fine with C1Pro 20 and 12 as well as Canon EOS Utility.


After 10.15.2 update EOS utility just hangs and crashes and C1Pro cannot access cameras for tethered shooting. Tested and confirmed broke with Canon and Fuji bodies.


uninstalled/reinstalled C1pro and EOS utility.


MacBook Pro 16", macOS 10.15

Posted on Dec 12, 2019 3:27 PM

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Posted on Jan 28, 2020 9:18 PM

I can also confirm that Catalina 10.15.3 fixes tethering in Lightroom Classic CC. My Canon 6D showed up right away like it did under Mojave. This is using the Apple USB-A to USB-C adapter with my MacBook Pro 16".

39 replies

Feb 3, 2020 12:33 AM in response to titleunknown

Hello, Im a Sony and Canon user.


I can confirm that the update 10.15.3 resolved the issues with the Canon cameras & EOS Utility V2 (Canon 7D).


Sadly not the case for Sony's Remote app, it doesnt work at all.


When connecting the Sony A7III over Micro-USB, here is the symptoms :

  • 30 seconds of intermittent connection, charging / not charging state, likely the same symptoms experienced by iPhones and other phones when charging on your Retina MBPs.
  • Stable state, the camera is charging normally, then the camera shows up in Remote :

  • Then i try to launch the tethering, totally normal

  • 1-5 seconds later, the camera isn't

Needless to say that it is programmed for the PC remote, and yet nothing, even on LR Classic doesn't work !


Apple, on behalf of all the professionals out there, you messed up hard this time !!


I'm certainly going back to High Sierra, i miss Finder's CoverFlow too !

Jan 22, 2020 3:59 AM in response to TheLittles

I’m not sure that’s quite right. You are basing in an older version version of the utility. It worked fine with 10.15.1 but the latest update broke tethering. Canons latest utility v3.11 works fine on my MacBook running 10.15.1 but broke on 10.15.2. Not only for the EOS utility but the tethering has broken for other applications with Adobe. See the latest utility.


https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/eos-dslr-and-mirrorless-cameras/mirrorless/eos-r?subtab=downloads-software

Feb 3, 2020 1:17 AM in response to Mahmoud_Benkirane

A lesson here for professional users whether it be MacOS or Windoze.

You were given the choice of upgrading or not

You were strongly recommended to take backups

You had the opportunity to research this forum and also the wider web to see what possible problems your mac might experience.

You could have taken a non-work day to test out Catalina and subsequent incremental updates and within  hours work out if it was for you or not. i.e. keep or revert.

Apple make it easy for you to revert to the original OS, even publishing simple instructions and a free Time Machine program, the best backup app on the market.


https://support.apple.com/en-gb/guide/mac-help/mh15216/mac

I did all the above researching and testing, and apart from a problem with an old version of an app it went smoothly. IMO the fastest MacOS ever. 

 

I worked for a London civil engineering company when they moved from Windoze 3.1 to Windoze95. It was a six month project to test and convert. Every single app (before the word was invented) had to be tested and signed off.


If you just pushed the “Install” button to get the latest Thing with no research, no preparation, no test plan and no backout plan then you will have to accept the “I can no longer work” situation with a red face.

Dec 14, 2019 2:48 AM in response to titleunknown

After about 2 hours at phone with Apple Support Italy here the results:


We have created a new Administator Account on my MacBook Pro and magically everything returns to life, tether my A7rIII works with every app installed (Sony Remote, C1Pro 20, Lightroom 9.1, Darktable). So Apple Support tell me that maybe there's something wrong with permission in my account.


So we turn back to my account and tried to reset permission with this procedure: 

https://support.apple.com/en-gb/HT203538 

then I restarted my Macbook. 

C1Pro 20 and Darktable finally see my Sony and now I can work again  


The only one app that doesn't work yet is Sony Remote, but this is another mistery.

Dec 17, 2019 12:07 PM in response to titleunknown

titleunknown Said:

"10.15.2 has broken tethered capture: 16-inch Macbook Pro: 10.15.1 tethered capture with Canon 5DMK4 bodies worked fine with C1Pro 20 and 12 as well as Canon EOS Utility. After 10.15.2 update EOS utility just hangs and crashes and C1Pro cannot access cameras for tethered shooting. Tested and confirmed broke with Canon and Fuji bodies. uninstalled/reinstalled C1pro and EOS utility. "

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32-Bit Only App Compatibility is the Issue:

The issue is that this program is 32-bit only. It is incompatible with 64-bit-only operating systems (10.14 and thereafter). Learn More at this Site: EOS Utility 3.8.20 for Mac OS X - Canon Support. It reads, compatibility:

  • 10.10
  • 10.11
  • 10.12
  • 10.13


At this Point, Either...

  • use this with High Sierra, or...
  • await a new driver and firmware update to be provided by Canon.


If this were, me I would: just create a New Partition for High Sierra, or use it on my older Mac. Installing it from...

Jan 29, 2020 3:26 AM in response to LifeShot

I also work with tethering capture, and was really disappointed before Christmas. I take photos on Christmas events and people buy direct printed pictures. I take RAW photos with Canon EOS Utility + Lightroom, and had to use Wireless to transfer pictures. That was very slow, I had to modify my workflow and say to people "please come back in 10 minutes to take your picture". That's just inacceptable !!

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10.15.2 has broken tethered capture

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