Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is it possible to bypass iCloud password so I can restore factory settings on a stolen phone I recently recovered

My eldest son stole an old iPhone that used to belong to my daughter. He evidently guessed her password (she was 13 when she owned the phone and used the same 1 or 2 passwords across the board). I’m trying to restore the phone so my mother can use it, but I can’t get past the thief’s iCloud password. He’s in his mid-30’s and a drug addict, btw, lest you think my language too harsh. I’ve no way of contacting him. Is there any remedy?

iPhone 5

Posted on Dec 13, 2019 1:09 PM

Reply
Question marked as Best reply

Posted on Dec 13, 2019 1:46 PM

No.


The last person to enable Find My is the Apple ID of record.


If you can't enter that password, your only other option is to provide Apple with the original bill of sale an ask them to unlock the phone.

1 reply

Is it possible to bypass iCloud password so I can restore factory settings on a stolen phone I recently recovered

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.