You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Apple ID

My new phone I am trying to set up is asking me for a password for an Apple ID that doesn’t exist

iPhone 11

Posted on Dec 13, 2019 8:34 PM

Top-ranking reply

Level 10

684,549 points

Posted on Dec 13, 2019 8:46 PM

Is this a used phone or a newly purchased new phone?

If a newly purchase phone, you are entitled to 90 days of telephone support from Apple. Try contacting them.

Work through the screens to get an email or chat option.

View in context

Similar questions