Apple Watch with iPhone SE Siri not playing nice!

This is just a community service announcement. Ever since updating my 44mm Apple Watch Series 4 to 6.xx Siri on the watch has basically been broken.


I found some third party forums that deal with the exact issue, but I could not find one on the Apple Discussion Community so I decided to put a post up here so others like myself can find info and know that they are not alone.


The problem appears to specifically be only for users of the iPhone SE.


The symptoms are some Siri requests takes very long to be processed, with multiple "I am working on it" comments from Siri. Often times the request fails. When the request does succeed after this delay Siri will begin answering, and then interrupt herself with "Uh oh, Lost the connection..." and then will continue to correctly fulfill the request.


Sometimes Siri will work flawlessly and lightning quick, and users have been unable to find a pattern to the success/failure. I and others have forced the watch to use WiFi vs the bluetooth connection to the iPhone and Siri works great in that test environment.


Currently on iOS 13.3 on iPhone SE with Apple watch Series 4 on 6.1.1

Apple Watch Series 4, watchOS 6

Posted on Dec 14, 2019 7:03 AM

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Posted on Jan 26, 2020 4:02 PM

I 100% echo the comments of the original poster.


I just worked with Apple to Backup, Unpair and Repair my Apple Watch 4 44mm to my iPhone SE and Siri is now functioning much better. A slight delay on 1/10 requests versus barely fulfilling any. I am in the latest software for both phone and watch at the time of this writing. I know updates to the pairing/connectivity were deployed in iOS 13.1. I had last tried this troubleshooting process in 13.0.x.

36 replies

Jan 21, 2020 8:53 PM in response to illusion513

Count me in too, Brand new 40mm series 5 for Xmas and the BT connection is abysmal. Plagued with constant lags and "oh oh, lost the connection..". To add insult to injury and wondering if you guys notice this too: the watch will not switch over to Wifi if BT is unusable. I have to force it to switch to wifi either from the Control Center or wifi settings.

Jun 13, 2020 11:41 AM in response to illusion513

I just updated my Apple Watch S4 with the more recent S5 whilst holding onto my trusty iPhone SE and, all of a sudden, “all my troubles seem so far away“..


Please note that I have activated the new Watch by restoring from the S4 back-up, hence all setups and preferences are identical.

It seems like only the duo iPhone SE and Watch S4 Is affected by this well known bug.

Can anybody confirm my own experience?


Just a curiosity


/P



UPDATE: sorry, I have been over-optimistic. Siri has performed fine the first few times and now is back to the usual “oh oh. Sorry I lost connection“. Back to square one I guess.

Jan 3, 2020 1:40 AM in response to illusion513

I have the same issue with my SE. Got the Apple Watch 5 as a Christmas present and Siri has been a miserable experience so far. Very slow responses, constant "I am working on it", "uh oh lost connection", "can't take that request right now" etc etc. Even restoring both iPhone and Watch didn't change that. Wifi/Bluetooth is not an issue and Siri works very well on my SE.

Mar 11, 2020 8:51 PM in response to illusion513

This is still not resolved for me.


I have had a case open since 1/26, formally working this issue with several Senior Reps. And no one has been able to resolve it, and I have lost communication by email from the Rep who was helping me to resolve it.


I have escalated this to Apple Support again. Please reference this thread when you discuss with Apple.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch with iPhone SE Siri not playing nice!

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