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katiafromma Author

Level 1

7 points

Back of Iphone XR is broken

Hello, I just saw that the back of my iphone XR's screen is cracked and was wondering how ,uch it would cost to fix it when you have to basic one year warranty? thank you

iPhone XR

Posted on Dec 15, 2019 12:38 PM

Top-ranking reply

lobsterghost1

Level 10

149,904 points

Posted on Dec 15, 2019 12:42 PM

The standard iPhone warranty does not cover accidental damage, which includes the front and back glass on iPhone. The back glass is fused on the phone and cannot be replaced. Instead, if you purchased AppleCare with the phone, you can use one of the two incidents to replace it at reduced cost. If you don't have AppleCare on the phone, you will be offered an Out of Warranty replacement at much higher cost.

This link explains the costs --> iPhone Repair - Official Apple Support

Simply, with AppleCare, it will cost $99. Without Apple Care, it will cost $399.

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Back of Iphone XR is broken

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