How difficult is it to get a new camera installed in a iPhone 7?

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Level 1

8 points

How difficult is it to get a new camera installed in a iPhone 7?

I’m wondering if it is even possible to have the main camera replaced by either the Apple company or a private repair center? I still owe about $450 and the trade in value is 0 so I’m pretty sure I can’t get a new iPhone for about a year and I hate not being able to take pictures with my iPhone.

My phone has zero damage and the problem began right after a software update.

since the iPhone is out of warranty do I have any rights to get it fixed since I have found my problem is very common and I believe was caused by the update and not something that I caused.

please help,

@LovesBlues

iPhone 7 Plus

Posted on Dec 15, 2019 3:46 PM

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Answer 1

Top-ranking reply

lobsterghost1

Level 10

150,144 points

Dec 16, 2019 5:02 AM in response to Lovesblues

I don't know if Apple replaces just the camera. This is the official Apple Support document on iPhone Repairs, and it does not refer to replacing just the camera --> iPhone Repair - Official Apple Support

This is why we're suggesting you schedule an appointment at your Apple Store Genius Bar. We are ALL users on this forum and no one here works for Apple.

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Answer 2

Dec 15, 2019 3:50 PM in response to Lovesblues

The best advice is to schedule an appointment at your Apple Store Genius Bar show them your phone and they'll explain your options.

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Answer 3

deggie

Level 10

167,327 points

Dec 15, 2019 4:25 PM in response to Lovesblues

If you can prove that it is a known factory defect by showing that a significant number of that model has the same issue (you would probably have to show at least 10%) then you might get a recall.

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Answer 4

Lovesblues Author

Level 1

8 points

Dec 15, 2019 11:12 PM in response to Lovesblues

I’m asking if the camera is replaceable

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How difficult is it to get a new camera installed in a iPhone 7?

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