Ever since I updated to iOS 13 I've had issues with shuffle working properly in Music. Now, when I shuffle songs, genres or playlists it will shuffle for a few songs, but then turn it off by itself and play from where it's at. I can't track down the reason why this is happening, but it happens every time I try to shuffle songs. Anyone having similar issues or recommendations to fix?
iPhone XR, iOS 13
Hi Galen Bennett,
Thanks for using Apple Support Communities. It sounds like you’re having trouble with shuffling songs in Apple Music. I’m happy to help.
To start, make sure you’re running the latest version of iOS:
Update your iPhone, iPad, or iPod touch - Apple Support
If that doesn’t resolve the issue, I suggest signing out of, and then back into Apple Music. This will remove any songs you’ve made available for offline play, and you’ll have to redownload them once you’ve signed back in.
To sign out, tap Settings > iTunes & App Store > [Apple ID] > Sign Out. Once you’ve logged back in, make sure Sync Library is enabled:
Turn on Sync Library with Apple Music - Apple Support
Let me know if that helps.
Take care.
Hi Galen Bennett,
Thanks for using Apple Support Communities. It sounds like you’re having trouble with shuffling songs in Apple Music. I’m happy to help.
To start, make sure you’re running the latest version of iOS:
Update your iPhone, iPad, or iPod touch - Apple Support
If that doesn’t resolve the issue, I suggest signing out of, and then back into Apple Music. This will remove any songs you’ve made available for offline play, and you’ll have to redownload them once you’ve signed back in.
To sign out, tap Settings > iTunes & App Store > [Apple ID] > Sign Out. Once you’ve logged back in, make sure Sync Library is enabled:
Turn on Sync Library with Apple Music - Apple Support
Let me know if that helps.
Take care.
Music Shuffle Turns Off By Itself
