Unable to install watchOS 6.1.1

It’s a carrier issue. You have to have your carrier reset the IMEI. You’ll have to reset your watch (erase all settings but keep plan) and hard set your iPhone maybe 2-3 times to be safe. Have your IMEI and EID numbers from your watch ready before you call them. Then after the do their part, start pairing and follow instructions. You should then not get the EDS4014 error. It will go to emergency address screen. That should be it. Hope this helps!

i have the series 3 and maybe I just got lucky trying that - I was told the iPhone 6 can no longer update to the latest iOS therefore got the watch to work again on 5.x.x whatever one that was when I paired with that old 6, making sure I selected ‘NO‘ to setting up a passcode lock for the watch whilst going through set up...I unpaired it from the 6 then paired with the 7 - flukily the 6.1.1 software update then magically worked.

Did you set up a passcode lock for the watch when you went through set up on the 6plus?

Hi I had the same problem. I closed the iwatch app then I did the update directly from the iphone and it worked. You must close the app on the iwatch first. Hope this works for you guys.

I’ve just contacted Apple Support and they’ve told me they are aware of the issue and are currently working on a solution. No estimate whatsoever.

you might try selecting English USA language on both and pairing Again and let us know

Breaking news

awOs 6.1.2 it’s available now

everybody check it and let us know

Hi ITS68,

Thanks for reaching out in Apple Support Communities. I understand you're unable to install the latest watchOS update on your Apple Watch Series 2, as an error message appears that it can't be installed. I'll be happy to help.

You've done an excellent job with the troubleshooting steps that were performed. I recommend making sure that your Apple Watch is connected to a charger and nearby the paired iPhone. From there, you can restart both the Apple Watch and the iPhone to attempt the update and see if that helps. That information is outlined in the section that says, "If you need help updating" in this helpful article: Update your Apple Watch

If that doesn't help and you continue to experience the same behavior, I suggest contacting Apple Support to review this issue further. You can contact them through this link here: Contact Apple Support

Kind regards.

Step #1. Open the Watch app on your iPhone.

Step #2. Here, scroll down to select General → Usage → Software Update.

Step #3. Tap on Delete and then again select Delete to confirm the action.

Step #4. Once done, go to the Watch app → Software Update to download the update again.

This time around, your update should happen as smoothly as melted butter spreading on hot bread. If this is not your main issue, then we have also compiled some of the best hacks and tricks that could surely resolve any update installation-related issue.

I am having the same issues! I called and talked to three different tech supports today. The last one finally told me that this is a widespread problem and that their techs are working on a solution. What makes me upset is that it seems like people have been having problems since December. At least the first post in this thread is from December. It doesn't seem to matter what series of watch or what series of phone either. Ugh! I feel helpless. My watch is reset and sounds like even if I go buy a new one, it likely won't set up correctly either. I am addicted to this watch, obviously. Not having it is driving me crazy. Come 'on Apple!

i had all of above issues , tried to download in my friends house today and installed , an it worked fine.. I think Apple maybe already lunch the fix to this issue... or my friends house WiFi is blessed...

I remember once it was all back up on the iPhone 6 without a passcode (for the watch) I had to unpair it from that phone...this resulted in a reset again...but moved back to the 7+, paired it and then the update error message didn’t come up...hope it works for you.🤞

I reset a working series 2 watch to pair with a different phone (iPhone 11 Pro), and the software update failed as stated previously in this thread. Unsure what to do I went to the Apple Store on 1/27, they reproduced the same issue with watchOS 6.1.1 and said they'd send it in to be looked at.

Apple contacted me today (1/29) saying it's a hardware issue and said I could either take the watch back or pay $229 to have it repaired. I escalated the call as far as they'd let me but wouldn't budge from it being a hardware issue even after I cited this and other threads of people experiencing the same problem. A disappointing experience to say the least, and what seemed to be a cop out by a low skill technician because my watch wasn't in pristine physical condition.

Here's hoping watchOS 6.1.2 makes things right.

I can update to 5.3.4 now. Let's see if it works! Downloading. Hopefully can go to 6.1.1 after that. ( Apple Series 2 ) I did speak with Apple yesterday and it's a problem on their end.

Breaking news

awOs 6.1.2 it’s available now

everybody check it and let us know

I have the exact same situation. Wrist detection is enforced on my company phone. This seems as an un-apple like oversight in the update script. I keep getting prompted to update only to fail each time.

Apple please fix this!