Unable to install watchOS 6.1.1

Ok. Here is what finally worked for me. I made sure my watch was not on a charger as I downloaded the update. I also went into my cloud drive and deleted all backups for my Apple Watch. So I guess there might have been a conflict with iCloud? I tried to do this with watch in charger but still recurved the error. So I downloaded the update off the charger after I downloaded the update. Nervously watched it download. Ha. The. Once that was done and it paused I then put my watch in the charger and it processed the update. Sheesh. What a mess but it worked.

After posting about having this problem the other day, I finally got the new software to download on my watch. Now the problem is my phone keeps automatically unpairing shortly afterwards. It’s happened twice so far. Then I have to re-set the watch again in order to pair the phone.

After reading some of the other replies, I just disabled the passcode on my phone and that finally allowed the download. I did this on the charger like it states to do.

Even though the watch is not showing on my phone & I received messages saying it was unpaired when it happened, the watch seems to be paired because all my texts are coming through.

So, now I have to figure out how to keep the software from automatically unpairing my devices.

I'm having the same issue on my Series 5. I bought one sunday. It would not update to 6.1.1. Returned and got another S5. Same thing. I'm beginning to think its Apple's end. I've tried three different iphones. Same Software updated failed error. This is really annoying. I've been on phone with Apple 2nd tier support twice. They can do nothing. Want me to send watch in to them. I will just return the darn thing. LOL.

Just chiming in. Series 4 and also unable to install the update.

Phone updated to 13.3, then wanted to update the watch.

Watch was on its charger during update.

Update failed. Since then Watch was reset and is unusable.

Attempts to update, setup watch as new, or restore to a backup all fail.

Apple store looked at it, tried to activate it with an older phone (Pre-13.3) but same issues.

Offered a $300 repair of the watch to fix this update issue.

I tried everything, Bluetooth & Wlan on and off, with and without passcode on watch and iPhone, wrist detection on and off, directly on the watch and over the phone - everything - no chance to update from 6.0.1 to 6.1.1 on my brand new Apple Watch 5. Btw I got a iPhone X with iOS 13.3.1

Apple please fix that...

I am having the same issues! I called and talked to three different tech supports today. The last one finally told me that this is a widespread problem and that their techs are working on a solution. What makes me upset is that it seems like people have been having problems since December. At least the first post in this thread is from December. It doesn't seem to matter what series of watch or what series of phone either. Ugh! I feel helpless. My watch is reset and sounds like even if I go buy a new one, it likely won't set up correctly either. I am addicted to this watch, obviously. Not having it is driving me crazy. Come 'on Apple!

So I updated my series 5 to 6.1.1 and now my battery life is horrible. It’s just like 6.0. Very poor battery life on 6.1.1, 6.1 was a lot better. Anyone else having bad battery life?? Please Apple come up with a fix

Same here. Brand new Apple Watch 5 which is otherwise working perfectly. The watch is paired with iPhone 11. Cannot update to 6.1.1 from 6.1 no matter what I do. I get the Unable to Install Update Black Box and the iPhone locks up and has to be shut down and restarted.

i had all of above issues , tried to download in my friends house today and installed , an it worked fine.. I think Apple maybe already lunch the fix to this issue... or my friends house WiFi is blessed...

So you updated your watch to the newest software what series watch do you have? also did the new software update mess up your battery on your watch because on mine I did also did an update 6.1.1 on my series 5 watch but my battery is horrible wouldn’t even ask me a day

You have to have your carrier reset the IMEI. You’ll have to reset your watch (erase all settings but keep plan) and hard set your iPhone maybe 2-3 times to be safe. Have your IMEI and EID numbers from your watch ready before you call them. Then after the do their part, start pairing and follow instructions. You should then not get the EDS4014 error. It will go to emergency address screen. That should be it. Hope this helps!

You have to have your carrier reset the IMEI. You’ll have to reset your watch (erase all settings but keep plan) and hard set your iPhone maybe 2-3 times to be safe. Have your IMEI and EID numbers from your watch ready before you call them. Then after the do their part, start pairing and follow instructions. You should then not get the EDS4014 error. It will go to emergency address screen. That should be it. Hope this helps!

It’s a carrier issue. You have to have your carrier reset the IMEI. You’ll have to reset your watch (erase all settings but keep plan) and hard set your iPhone maybe 2-3 times to be safe. Have your IMEI and EID numbers from your watch ready before you call them. Then after the do their part, start pairing and follow instructions. You should then not get the EDS4014 error. It will go to emergency address screen. That should be it. Hope this helps!

It’s a carrier issue. You have to have your carrier reset the IMEI. You’ll have to reset your watch (erase all settings but keep plan) and hard set your iPhone maybe 2-3 times to be safe. Have your IMEI and EID numbers from your watch ready before you call them. Then after the do their part, start pairing and follow instructions. You should then not get the EDS4014 error. It will go to emergency address screen. That should be it. Hope this helps!

My watch does not have a cellular plan so I don't think that is the problem. The watch will not update to 6.1.1 from 6.1 and when I try to do the update, the iPhone 11 hangs up and needs to be restarted.