I have a problem with my apps running in the background.

I have this problem. Usually, I open an app, leave, use another, and when I come back to the first one, it continues where I left it.

Yet, since today, it stopped the background refreshment, and when I come back, the app starts over.


I tried to see if I had deactivated the app, but, it doesn't even appear in the options.

Posted on Dec 16, 2019 3:25 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2019 11:56 AM

Hello and welcome to Apple Support Communities Ret__,


I see that your apps are not refreshing the way they used to. I understand your concern, and I'd be happy to help.


First, you'll want to make sure that you're using the latest version (13.3) of software. There was a recent updated that fixed an issue that could cause apps to quit unexpectedly when running in the background.


Update your iPhone, iPad, or iPod touch

You can also check your setting to make sure you still have Background App Refresh enabled. You can check this by going to Settings > General > Background App Refresh.


Hope this helps.

Have a great day!

1 reply
Question marked as Top-ranking reply

Dec 19, 2019 11:56 AM in response to Ret__

Hello and welcome to Apple Support Communities Ret__,


I see that your apps are not refreshing the way they used to. I understand your concern, and I'd be happy to help.


First, you'll want to make sure that you're using the latest version (13.3) of software. There was a recent updated that fixed an issue that could cause apps to quit unexpectedly when running in the background.


Update your iPhone, iPad, or iPod touch

You can also check your setting to make sure you still have Background App Refresh enabled. You can check this by going to Settings > General > Background App Refresh.


Hope this helps.

Have a great day!

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I have a problem with my apps running in the background.

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