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Sono_Qui Author

Level 1

4 points

Why did Apple Music lose all my album art from iTunes?

You had album artwork which was retrieved in iTunes, how/why did you "lose" it for Apple Music? Album artwork that was retrieved under iTunes is now showing as "unable to find" in Apple Music... Not a very successful adoption/conversion to a "better" program!! Existing artwork should never be lost in when the same music library is used (especially that which was programmatically obtained in previous iterations of your application), unless you have intentionally chosen to not resognize music that has been published and released for years (Example: Lynyrd Skynyrd "Southern by the Grace of God [Live]", Pink Floyd "Echoes, The Best of Pink Floyd [Discs 1 and 2}", and Red Hot Chili Peppers "Stadium Arcadium: Jupiter [Disc 1] and Mars [Disc 2]" - and yes, I bought and still own the CDs of every one)...

Thanks.

iMac Line (2012 and Later)

Posted on Dec 16, 2019 8:32 PM

Top-ranking reply

turingtest2

Level 10

274,576 points

Posted on Dec 17, 2019 8:26 AM

For reasons unknown Apple have chosen a new artwork cache location (and structure?) for Music, and didn't implement a conversion of the iTunes cache to pre-populate it. If your artwork was all embedded prior to the transition then it should have rebuilt correctly. As for the store not fetching art for known popular albums this can be a case of there being too many possibilities to choose from as well as none. Some time with the image search tool in your preferred search engine may be required.

tt2

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Why did Apple Music lose all my album art from iTunes?

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