Cannot control volume using Apple Music when I stream to my AirPlay devices on my iPhone and iPad

The connection to an other AirPlay device is the simplest fix that worked for me thanks! My other device is an old airport express.

Scrolling the volume forward and backward now does not work.

Hi

Is there an update to this case? I’ve been having this ‘handoff instead of stream’ issue for the last few months and so pleased to have finally found a thread about it!

I have raised the issue with Apple support a number of times. Only once did they take a real interest and get a senior person involved, but this eventually went round in circles without a resolution.

Same problem, but with some details that might help engineers figure it out. I use AppleTV (4th gen) paired to an amp for outdoor speakers. From my wife's iPhone, works perfectly. From any other device (my iPhone, her Macbook Air, etc.) the volume adjustment is not allowed. The music comes on at an annoyingly loud volume and all we can do is start, stop, ff, select other playlists, etc. The volume slider in the Music app is grayed out, as is the volume slider on the AirPlay selection sheet on my iPhone. As others noted, this was not the case when I set it up. Of course, we've tried resetting the AppleTV and the devices.

While an AppleTV 4th gen paired to an amp is about 50% less than getting a Sonos Amp... in hindsight, I wish I just got the Sonos amp. I'm guessing "it just works". Unsure of Apple's plans here ever since they discontinued the Express.

My fix:

Go to Settings > Remote-App and Devices

Unpair the problematic iDevice.

Afterwords connecting to the Apple TV at first will take a while but volume control will be back.

They most likely updated the code base without making sure that the stored properties for paired devices are in sync with the new code base.

hth

The first one shows your iPhone. The second shows your Apple TV. Don’t scroll down to Apple TV. Just stay on the iPhone.

Make sure your audio on Apple Music on your iPhone is only playing through your iPhone.

just like you have it here.

when you have it marked like that, it means airplay is off. In other words, you’re not broadcasting your music from your iPhone to your Apple TV or anything else. It’s just playing through your phone.

Then, close down Apple Music. That’s when you grab it and swipe the App upwards.

Then, turn Apple Music back on. Before you start playing any music, select the bottom middle red button.

When you do, this will pop

Then change it so it looks like this:

When you do that, you’ve now turned Airplay on. Notice on the top it still says iphone?

then start playing your music.

if you go to this:

You are on the wrong one. Notice how it says Apple TV above the box. That means you’re controlling what your Apple TV does, not your iPhone.

The plot thickens. When using AppleWatch series 4 to control iPhone 6S, the broadcast Is done as the true broadcast, not the handoff...

Sorry because I don’t have it hooked up to a screen...

step 6 - go to airplay menu and set password as something easy so you don’t need to see what it is to use a new device

If you sign out of iCloud, you are signednout of Apple. So, no Apple services.

You should sign out AND sign in again.

Perfect! It did it. Looked at devices and still had my old iPhones that I’ve moved over to newer devices. Deleted and repaired and DONE! Thanks