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iPhone 11 intermittent wireless charging

When I am charging my phone wirelessly, it doesn't stay charging- the little lightning bolt comes on and it vibrates as normal when I put it on the charger, but it only stays charging for a couple of seconds before it diconnects and reconnects itself to the charger again every few seconds. It's quite annoying!

iPhone 11, iOS 13

Posted on Dec 19, 2019 3:19 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2019 7:00 PM

Hello TheAmazingLoaf,


I see that you're having an issue when trying to charge your iPhone wirelessly. I can understand your concern, and I'd be happy to help.


Take a look at the article below with some help with charing your iPhone wirelessly. Look at the section titled "Learn more".


How to wirelessly charge your iPhone 8 or later


You'll also want to make sure that the charger is QI certified.


Wireless Power Consortium


If the issue remains after going through this article, respond back with some more details. Have you been able to charge wirelessly before? Do you have another iOS device that is compatible with the wireless charger that you can test with?


Thank you for using Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Dec 21, 2019 7:00 PM in response to TheAmazingLoaf

Hello TheAmazingLoaf,


I see that you're having an issue when trying to charge your iPhone wirelessly. I can understand your concern, and I'd be happy to help.


Take a look at the article below with some help with charing your iPhone wirelessly. Look at the section titled "Learn more".


How to wirelessly charge your iPhone 8 or later


You'll also want to make sure that the charger is QI certified.


Wireless Power Consortium


If the issue remains after going through this article, respond back with some more details. Have you been able to charge wirelessly before? Do you have another iOS device that is compatible with the wireless charger that you can test with?


Thank you for using Apple Support Communities.

iPhone 11 intermittent wireless charging

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