iphone freezes on "update Apple id settings"

I changed my Apple id password on my iphone 11 and then used new password on PC and ipad with no problems. However, iphone 11 allways shows a "1" next to "Update Apple id settings" and so I go to next window where the message is that some services require me to sign in again, so I hit "continue" and enter my new password. But nothing much happens except that the "activity" symbol just spins and spins. After a while screen turns black. I touch the screen and back to the spinning circle. . . .forever.

iPhone 11, iOS 13

Posted on Dec 19, 2019 9:06 PM

Reply
1 reply

Dec 20, 2019 9:35 AM in response to Syarnell0416

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



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iphone freezes on "update Apple id settings"

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