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Level 1

4 points

Apple pay

can’t send/receive money on apple pay

Says my account has been locked.

how and why did that happen?

iPhone X, iOS 13

Posted on Dec 20, 2019 11:16 PM

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Top-ranking reply

Level 10

103,861 points

Posted on Dec 21, 2019 6:42 AM

Hi, if you are at least 18 and in the USA you can go here to start the unlocking process - If your Apple Cash account is restricted or locked - Apple Support

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