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Iphone xs battery drains when its off?

I have been noticing that I am loosing battery power even when the iPhone XS is turned off?


Last night I turned my phone off with 100% power showing, when I turned it one this morning it was showing 27%?

iPhone XS

Posted on Dec 21, 2019 3:24 AM

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Posted on Dec 21, 2019 12:46 PM

If you mean that you turned the phone off completely by holding the side button and Volume Up simultaneously until Slide to Power Off appears and you then did that. And when you next start the phone the battery charge has decreased you have a defective battery. The phone uses zero power when it is powered off.


But the screen shot you posted shows that the phone was powered on from 12h00 to 23h50 or so when the battery was draining.

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Question marked as Top-ranking reply

Dec 21, 2019 12:46 PM in response to rominaro

If you mean that you turned the phone off completely by holding the side button and Volume Up simultaneously until Slide to Power Off appears and you then did that. And when you next start the phone the battery charge has decreased you have a defective battery. The phone uses zero power when it is powered off.


But the screen shot you posted shows that the phone was powered on from 12h00 to 23h50 or so when the battery was draining.

Jan 15, 2020 4:55 AM in response to rominaro

Can I know the IOS version you using? Apart from that, any hardware issue or running diagnostic test with call center? staff


Is your Face ID intermittently working or keep on circling, and error message indicates' Face ID will be available when iPhone it's cool down'


  • Any warranty to your devices?


I experienced this since update on Christmas eve to 13.3 . Currently on developer beta 2 13.3.1, issue still persisting


  • I did feedback this issue to the developers

Dec 22, 2019 1:12 AM in response to Lawrence Finch

Lawrence has a good point - some owners incorrectly assume their phone is powered off when the screen is off.


Unless you manually Slide to Power Off, the phone is still on even if the screen is off. If the phone was truly off, you would not be able to receive phone calls or text notifications.


To confirm this, try calling your iPhone from a different phone - if it rings, your phone is still ON and only the screen is off.

Iphone xs battery drains when its off?

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