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Old Billing Address Persists in iTunes. Can't change it. Changed on iPhone (Settings and Wallet)

I have moved and am trying to change my address for all Apple purchases. I changed my billing and shipping addresses on my iPhone (Wallet and in Settings), however, when I look in iTunes my old address still appears. When I select "edit" there is not option to edit, only to add or remove a card. I try adding a card and am not successful. Could this be a problem with it being tied in with Family Sharing and/or Apple Pay? Also, my card's expiration date is approaching and there doesn't seem to be a what to update the new expiration date or the CCV. When I tried to add the new card to ApplePay/Wallet it tells me it already exists.


Thanks!

Windows, Windows 6

Posted on Dec 21, 2019 7:06 AM

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Question marked as Top-ranking reply

Posted on Dec 21, 2019 4:23 PM

Are you the Family Organizer?


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

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Old Billing Address Persists in iTunes. Can't change it. Changed on iPhone (Settings and Wallet)

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