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Level 1

4 points

Trying to reinstall OS. Get message recovery server could not be contacted. Any advice

I have erased hard drive on my MacBook Air and trying to reinstall OS. I get a message saying that the recovery server could not be contacted. I am connected to internet by Ethernet connection, Any advice on how to resolve ?

Posted on Dec 21, 2019 8:35 AM

Best reply

Tesserax

Level 10

149,075 points

Posted on Dec 21, 2019 9:56 AM

You may want to try creating a bootable installer for this situation: How to create a bootable installer for macOS - Apple Support

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Trying to reinstall OS. Get message recovery server could not be contacted. Any advice

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