Lately my Time Capsule (Model A1470) powers off for what seems like no reason. It has the latest firmware (7.9.1).
If I unplug it and plug it back it, it powers up and functions normally. But hours later will just power off again.
I've searched and found another thread about this from years ago, but no resolution.
Any ideas what might be wrong?
Time Capsule
Any ideas what might be wrong?
Based on experience, the power supply is failing on the Time Capsule if you are not seeing other error messages in AirPort Utility. The supply will be OK for a few hours, but when it starts to overheat, it shuts down. After things cool down for a bit, the Time Capsule will operate OK for another few hours, then the cycle repeats itself over and over again.
IF.....you are seeing an overheating message though and the Time Capsule begins to blink amber, then the internal fan may be clogged with dust. Normally, you would hear the fan speed up when this occurs.
If the fan is not at fault, the solution is a new power supply for the Time Capsule.
http://www.ifixmaccomputers.com/apple-power-supply-replacement-apple-time-capsule-a1470
Unfortunately, repairs are not easy since Apple did not design the Time Capsule to be serviceable. If you decide to attempt this, be very careful when you take the Time Capsule apart as it is very easy to break a ribbon cable or connector in the process. The following article will provide some tips on the disassembly of the product.
AirPort Time Capsule A1470 (Mini!) Teardown - iFixithttps://www.ifixit.com › Teardown › AirPort+Time+Capsule+A1470+(Min...
IF.....the Time Capsule is 4-5 years old, repairs may not really be feasible at this point, since the hard drive starts to become suspect about this time as well.
Any ideas what might be wrong?
Based on experience, the power supply is failing on the Time Capsule if you are not seeing other error messages in AirPort Utility. The supply will be OK for a few hours, but when it starts to overheat, it shuts down. After things cool down for a bit, the Time Capsule will operate OK for another few hours, then the cycle repeats itself over and over again.
IF.....you are seeing an overheating message though and the Time Capsule begins to blink amber, then the internal fan may be clogged with dust. Normally, you would hear the fan speed up when this occurs.
If the fan is not at fault, the solution is a new power supply for the Time Capsule.
http://www.ifixmaccomputers.com/apple-power-supply-replacement-apple-time-capsule-a1470
Unfortunately, repairs are not easy since Apple did not design the Time Capsule to be serviceable. If you decide to attempt this, be very careful when you take the Time Capsule apart as it is very easy to break a ribbon cable or connector in the process. The following article will provide some tips on the disassembly of the product.
AirPort Time Capsule A1470 (Mini!) Teardown - iFixithttps://www.ifixit.com › Teardown › AirPort+Time+Capsule+A1470+(Min...
IF.....the Time Capsule is 4-5 years old, repairs may not really be feasible at this point, since the hard drive starts to become suspect about this time as well.
Thanks for the very helpful responses. I very much appreciate both.
Overheating is the issue. I had the Time Capsule sitting next to our Xfinity xFi Gateway, which gives off a lot of heat. I moved the two devices apart and the Time Capsule is now cooler and happier.
Strangely, I couldn't get AirPort Analytics to work - I just gives me an empty box:
It might be possible that your Time Capsule (TC) may be overheating and not providing you with a warning message or that its internal power supply is starting to become faulty. I would start by checking to see if there is any dust/debris in the air vents on the bottom of the base station that may be blocking any airflow.
If the issue continues, you can obtain some additional diagnostic information from the base station, as follows:
(Note: Prior to macOS Mojave, this option is called "Diagnostics and Usage." Since then, it is called "AirPort Analytics…")
(Note: If this option was not enabled previously, it may take a bit for analytic data to "appear.")
You have to enable it via the "Send analytics data to Apple" option on that screen image. Let the data list build, and then, you can disable it afterwards.
Time capsule keeps powering off
