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Someone is using my email address for his/her Apple ID

Trying to change the email address to my another email address for Apple ID but been told that the email address is not available. I believe that there is someone is using the email address since I can receive the monthly statement through the email. Can I get back the email address and use it for myself?

iPhone 7, iOS 12

Posted on Dec 21, 2019 11:11 PM

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Question marked as Best reply

Posted on Dec 22, 2019 7:27 AM

Clarification question - you are receiving someone else's monthly statement?


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  

1 reply
Question marked as Best reply

Dec 22, 2019 7:27 AM in response to Gracen0911

Clarification question - you are receiving someone else's monthly statement?


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  

Someone is using my email address for his/her Apple ID

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