Someone is using my email address for his/her Apple ID

Trying to change the email address to my another email address for Apple ID but been told that the email address is not available. I believe that there is someone is using the email address since I can receive the monthly statement through the email. Can I get back the email address and use it for myself?

iPhone 7, iOS 12

Posted on Dec 21, 2019 11:11 PM

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Question marked as Top-ranking reply

Posted on Dec 22, 2019 7:27 AM

Clarification question - you are receiving someone else's monthly statement?


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  

1 reply
Question marked as Top-ranking reply

Dec 22, 2019 7:27 AM in response to Gracen0911

Clarification question - you are receiving someone else's monthly statement?


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  

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Someone is using my email address for his/her Apple ID

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