Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store not opening after the latest Catalina update on MacBook pro

Hi,

I just updated my 2012 MacBook Pro to the latest version of Catalina and the App Store won’t open. It just gives the loading beach ball and won’t open when I look at the app in the task bar it shows application not responding. .it was working fine before the update. I have tried everything and nothing works. I have tried to change the date, restart the app and restart the computer. Does anyone know how I can get the App Store working again?

MacBook Pro 13", macOS 10.15

Posted on Dec 22, 2019 9:10 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2020 7:32 AM

I had the exact same problem and found an answer that worked for me here:


https://www.reddit.com/r/MacOS/comments/enmnk6/app_store_completely_not_working_for_macos/


I opened up the Keychain Access app, then Preferences, then Reset My Default Keychains.

As soon as I did this it immediately worked, don't understand why or why this isn't anywhere on the Apple support forums. The suggestions on these support forums seem to be more about getting "points" than actually solving problems.

Similar questions

14 replies
Question marked as Top-ranking reply

Mar 17, 2020 7:32 AM in response to jngnyc

I had the exact same problem and found an answer that worked for me here:


https://www.reddit.com/r/MacOS/comments/enmnk6/app_store_completely_not_working_for_macos/


I opened up the Keychain Access app, then Preferences, then Reset My Default Keychains.

As soon as I did this it immediately worked, don't understand why or why this isn't anywhere on the Apple support forums. The suggestions on these support forums seem to be more about getting "points" than actually solving problems.

Mar 16, 2020 6:19 PM in response to Joshbyb1

I had the exact same problem and found an answer that worked for me here:


https://www.reddit.com/r/MacOS/comments/enmnk6/app_store_completely_not_working_for_macos/


I opened up the Keychain Access app, then Preferences, then Reset My Default Keychains.

As soon as I did this it immediately worked, don't understand why or why this isn't anywhere on the Apple support forums.

App Store not opening after the latest Catalina update on MacBook pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.