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iPhone 8 notes ‘no additional text’

I am having trouble with text content disappearing from my iPhone notes - not all but some of them now say the top line/title then ‘no additional text’. The content is still on my iPad.


iPhone 8 Plus

Posted on Dec 23, 2019 10:26 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2019 11:09 AM

Hey Vic1030,


Thanks for using Apple Support Communities! I understand you're not able to view the full content of some of your Notes. I definitely know how important Notes are, and I'm happy to help.


You mentioned these Notes are on your iPad still, so that's great. Are you using iCloud for notes? If so, are you seeing these in iCloud when logging in from a computer as well?


I also recommend taking a look at the resource below and working through the steps there regarding missing Notes.


If you're missing notes on your iPhone, iPad, or iPod touch


Thanks again, and have a great day!

4 replies
Question marked as Top-ranking reply

Dec 26, 2019 11:09 AM in response to Vic1030

Hey Vic1030,


Thanks for using Apple Support Communities! I understand you're not able to view the full content of some of your Notes. I definitely know how important Notes are, and I'm happy to help.


You mentioned these Notes are on your iPad still, so that's great. Are you using iCloud for notes? If so, are you seeing these in iCloud when logging in from a computer as well?


I also recommend taking a look at the resource below and working through the steps there regarding missing Notes.


If you're missing notes on your iPhone, iPad, or iPod touch


Thanks again, and have a great day!

Dec 29, 2019 11:33 AM in response to Stevi_S

Thanks for replies and suggestions.

Seeing as the problem seemed to be with the apple notes on iPhone that back up somehow through gmail - I started from my iPad (where they still had their content) moving the important ones to the ‘iCloud’ section of Apple notes instead of being under the ‘gmail’ notes...I discovered that moving them is fairly quick by sliding to the left and clicking on the file folder. This then syncs to the iCloud part of the notes in the iPhone where they don’t seem to lose their content.


This is something that started earlier this year I suspect after an iPhone update. Not a great solution as I had a lot of notes there but it is seeming to stop the aggravation.

iPhone 8 notes ‘no additional text’

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