When the MacBook (OS Catalina) is opened and asks for Touch ID the screen is frozen. This happens constantly. Only remedy is to reboot machine. Then on reboot OS asks to restore previous windows.
MacBook Air 13", macOS 10.14
Hello, canadianeh.
Thank you for using Apple Support Communities! If I understand correctly, when waking your MacBook Air from sleep, you are unable to use Touch ID. The only workaround you've found so far is to restart the Mac.
Use the following resource to help isolate the issue:
Isolating issues in Mac OS X - Apple Support
The support article linked above may lead you to reinstall macOS. I recommend creating a backup first, if you can.
Back up your Mac with Time Machine - Apple Support
Other ways to back up and restore files - Apple Support
I hope this helps! Take care.
Hello, canadianeh.
Thank you for using Apple Support Communities! If I understand correctly, when waking your MacBook Air from sleep, you are unable to use Touch ID. The only workaround you've found so far is to restart the Mac.
Use the following resource to help isolate the issue:
Isolating issues in Mac OS X - Apple Support
The support article linked above may lead you to reinstall macOS. I recommend creating a backup first, if you can.
Back up your Mac with Time Machine - Apple Support
Other ways to back up and restore files - Apple Support
I hope this helps! Take care.
I removed several login items from startup in the Users & Groups of System Preferences and so far that seems to have remedied the issue. One of the two items was Dropbox, although I haven't tested if that was in fact the offending item.
MacBook Air keyboard and Touch ID nonfunctional on startup
