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teri1122 Author

Level 1

4 points

Received an email on purchase I didnt make

I recently recieved an email saying I purchased something. However I cant even get itunes to pull up on my macbook pro.

Attached is what the email looks like... is this even legit or a scam?oilOP

MacBook Pro 13", OS X 10.11

Posted on Dec 24, 2019 12:20 PM

Best reply

stedman1

Community+ 2024

Level 10

257,646 points

Posted on Dec 24, 2019 12:31 PM

Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The links below has information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

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Received an email on purchase I didnt make

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