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Emails from Apple/iTunes

I have had a couple of emails from Apple/iTunes saying that my payment details are incorrect.

on both occasions I have followed the instructions on screen and have found no problems with my payment details.

How can I check that these emails are genuine? or is this a scam?

iPad, iPadOS 14

Posted on Jun 7, 2021 2:10 AM

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Posted on Jun 7, 2021 4:47 AM

Rubie,

Scam emails pretending to be from Apple are unfortunately quite common. If you get an email or message that looks suspicious, check it out by the tips in here:

Identify legitimate emails from the App Store or iTunes Store - Apple Support

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Emails from Apple/iTunes

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