Text message not delivered?

It appears that, whether I have “send as SMS” turned on or not, if I text someone via group message, or just to them directly, I am unable to send SMS messages. This is a pretty big concern as many of my team, and my clients, have android devices and I’m unable to trust that they’re delivered or not.


Is there something else I’m missing, perhaps?

iPhone 11 Pro Max, iOS 13

Posted on Dec 25, 2019 11:15 AM

Reply
2 replies

Dec 25, 2019 11:29 AM in response to photoguy7

Have a look here https://support.apple.com/en-us/HT204065

In this link, besides troubleshooting, you can read this:

"If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. There are several reasons for this:

  • The person that you sent the message to doesn't have an Apple device.
  • iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.
  • iMessage is temporarily unavailable on your device or on your recipient’s device."


Dec 25, 2019 4:49 PM in response to mulberry58

Thank you @ria36, unfortunately it does not seem to be related to any of that. iMessage is on, it originates and works with my phone number, I have tried sending SmS to android phones after enabling and disabling "send as SMS", I have also tried disabling, soft resetting, then enabling iMessage, with no results. Could be carrier related I guess, since it's MMS?

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Text message not delivered?

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