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ive contacted apple support many times and they got no reason why i got my apple disabled they only said that its because violation or breaking apple conditions i dont understand why did they disable my account and i didnt do anything wrong and the problem that my apple id have a balance 924$ of gift card in it and i cant get it please any help
[Re-Titled by Moderator]
iPhone 7 Plus, iOS 13
waked288 Said:
"Apple id disabled: ive contacted apple support many times[...]"
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Call Customer Relations 800-767-2775
Perhaps, Customer Relations are whom to speak with. Be polite about it, as mentioned above. Perhaps, they are whom to speak with.
waked288 Said:
"i've send a very polite email to itunes store support, they asked me to contact account security team so they can verify my identity, Do you think it will help ?"
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Yes. I think it will help. Account Security Team seems to be just whom you need to speak with. Request a prompt for screensharing on your iPhone, and show them this screen. Use speaker phone while they point things out to you, and ask them where to proceed from there :)
i've send a very polite email to itunes store support, they asked me to contact account security team so they can verify my identity, Do you think it will help ?
It might. Given what you have been through already, if they can verify your identity, maybe they will finally attempt to help.
I've contacted Apple Support many times and I don't understand why my Apple ID is disabled
