akamaihd

I got this bad boy akamaihd installed in my mac, has blocked me from delete it in Chrome Settings manage search engines, (unable to use the dropdown menu from the three dots next to akamaihd.

Removed all extensions, cleaned all history, cookies and cashes.

No suspicious applications installed.

The list in Setting - Privacy & Security is empty, so it is the one in Login Items in Users & Privacy.

I have run different anti-viruses and MalwareBytes with no results.

The default search engine gone back to Google in Safari, but it is very stubborn in Chrome, I tried to find where akamaihd installed itself with intentions to remove it manually but no luck.

Any idea folks?

Thanks in advance.

Posted on Dec 26, 2019 2:50 AM

Top-ranking reply

Nameless_Faceless_User

Level 1

4 points

Posted on Feb 11, 2020 8:43 AM

I have been equally frustrated by this tenacious bit of malware. Go to your Mac System Preferences, where there should be a Profiles icon. Inside will be 1 or more (I had 2) profiles connected to akamihd; they were the only profiles I had on mine. When I deleted them (highlight and press the - button underneath), I restarted Chrome and all was back to normal.

Good luck!

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21 replies

EzequielIGB Author

Level 1

8 points

Dec 31, 2019 2:51 AM in response to Lurkums

Lurkums, went through that too, but did not help with Chrome, that is why I was very frustrated. I believe I have tried everything, even manual ways to delete it but nothing worked.

Lurkums

Level 4

1,520 points

Dec 31, 2019 2:56 AM in response to EzequielIGB

I fear all I have left to offer you is

Mbuebel

Level 1

12 points

Mar 8, 2020 9:11 PM in response to Nameless_Faceless_User

Thank you so much Nameless_Faceless_User! You rock. Karma dictates you will be somehow rewarded for this.

Zemis

Level 1

4 points

Mar 19, 2020 6:34 PM in response to Lurkums

Same here, malwarebytes did not detect or quarantine.

Mar 21, 2020 9:26 PM in response to Nameless_Faceless_User

PERFECT! I just now did exactly as you suggested and deleted the Akamaihd profiles from my Mac. YAY! IT WORKED LIKE A CHARM! Chrome is humming along beautifully now. Thank you!

sigrun16

Level 1

12 points

Mar 22, 2020 3:48 AM in response to Nameless_Faceless_User

Thank you worked for me!!

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