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change of ownership

I was given an older MacBook Air from a family member. It still has all the info of the original owner. How do I change the ownership if I don't know any of their passwords? I can log into my Apple ID, but anytime I try to do updates it ask for their password which I don't have. What can I do?

MacBook Air 13", macOS 10.13

Posted on Dec 26, 2019 12:53 PM

Best reply

Kappy

Level 10

361,753 points

Posted on Dec 26, 2019 1:10 PM

You need to restore it to factory settings: Factory reset your Mac - Apple Support.

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change of ownership

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