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Level 1

8 points

Touch ID not working on MacBook Air since Catalina update installed

Since downloading Catalina the Touch ID does not work no matter how many times I delete and reinstall fingerprint. Any suggestions ?

Posted on Dec 27, 2019 8:45 AM

Top-ranking reply

Level 8

35,314 points

Posted on Dec 27, 2019 11:42 AM

There are a few things to try with near anything software or in some cases, hardware.

• Safe mode startup, check settings; restart normal. Note instructions about Safe boot.

• NVRAM reset, use four keys held on restart, let go after three audible chimes.

• SMC reset is kind of like 'power management controller' reset and then some.

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