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email received

I received an email this am from Apple re:Action required. Someone purchased Roblox from the App Store for $24.99 with my Apple ID. It says to follow this link in a pdf to cancel but that opens tumblr?

I live in Oregon. It says its from Apple NSW Sydney Australia.

I looked at my account and don't see this purchase.

Can someone verify that this did NOT happen to my account?

iPhone 6s, iOS 13

Posted on Dec 27, 2019 11:00 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2019 11:02 AM

  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

1 reply
Question marked as Top-ranking reply

Dec 27, 2019 11:02 AM in response to WINDMILLRIDGE

  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

email received

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