Hi, I forgot the answer of the security questions (setup in long time ago). And cannot reset in iforgot.apple.com. It shows me:
Cannot Reset Security Questions
We don’t have sufficient information to reset your security questions.
I don't know how I can reset the account. Thanks
iPhone XS Max
contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
I forgot the answer of the security question, and cannot reset on iforgot.apple.com
