You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What if the previous owner doesn't remember thier password

My grandfather gave me his iPhone 6plus but it has a activation lock on it. He is elderly so he doesn't rember his Icloud nor his password. So what do I do?

iPhone 6s Plus

Posted on Dec 27, 2019 1:17 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2019 1:29 PM

Work through these with him:


If you forgot your Apple ID - Apple Support


If you forgot your Apple ID password - Apple Support

1 reply

What if the previous owner doesn't remember thier password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.