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Level 1

4 points

MacBook Pro 2019 randomly shuts down

I got a MacBook Pro 2019 today and it is randomly shutting down and has already done this 5 times today as I try to set my laptop up. I haven’t done anything and it won’t turn on unless I hold the on button down for a long time multiple whilst being plugged in. Any help appreciated please thank you!!

MacBook Pro 13", macOS 10.14

Posted on Dec 27, 2019 7:59 PM

Best reply

babowa

Level 9

78,315 points

Posted on Dec 27, 2019 8:19 PM

Take a look at these instructions:

https://support.apple.com/en-us/HT210615

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MacBook Pro 2019 randomly shuts down

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