Apple Pay iPhone 7 card not adding

Hi,


Since my bank is finally accepting Apple Pay in my region (The Netherlands) my card won't add in my Wallet-app. When I try adding my card, the first thing I see the mastercard-sign while my card is a maestro-card. When I then try to add it, it crashes after 'Configurating card for Apple Pay'. It says 'Adding card failed' and it says to try again later (been trying this for over a month) or contacting your card provider (they can't solve my problem either). I think there might be a problem with my NFC, since I had to add my identification card to another app but it just didn't recognize my card. If this is the problem, do I need to get another phone to use Apple Pay or can I replace it?

I also saw somewhere that you could reset your password and Touch ID and then it should add, but this doen't work on my device :/


Thanks in advance!

Jasmijn

iPhone 7, iOS 13

Posted on Dec 28, 2019 5:04 AM

Reply

Similar questions

5 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pay iPhone 7 card not adding

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.