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im am trying reset my nieces ipad and don't know her apple id or email so cant receive and password reset. how can I reset it without the apple id?
iPad mini, iOS 9
See if you can recover the ID/password.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, have the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat
Or fill out and submit this form.
See if you can recover the ID/password.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, have the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat
Or fill out and submit this form.
You need to sign out of her Apple ID before the reset. Does she know her Apple ID/password?
no she dosent
i am trying to sign out of my apple id but forgot the password and its an old email and cant get onto them anymore
