Hi Everyone i am getting the error below and my computer wont login. i have the new 2019 16in its less than 3 . weeks . old.

I just got my laptop back from Apple -- they replaced the entire logic board and display with the wake/sleep sensors. I've reinstalled my user apps and it seems to be working fine. Fingers crossed.

You need to contact apple support. They don’t monitor this forum.

I am having the same issue, the laptop is 10 days old. It seems there is an issue with some motherboards of the 16in laptops.

A colleague is having the same problem. He is already awaiting for 3 weeks; no answer from Apple, when to expect the new motherboard.

I‘ve the same Problem. MBP stop to work, on reboot at ca. 70% it stop - fans blow up - reboot.

I tried SMC Reset, NVRAM Reset, repair the FS with desaster recovery. Reinstall macOS - without any effect.

The MBP boots without problems in single user/safe mode - crashreport is nearly the same as above.

I‘m now going to reinstall and transfer my files back to my previous MBP 15“ mid-2019.

Has someone an solution for this problem, or is it really a hardware problem and can only be fixed by swap logicboard?

This guy did an update on Youtube... seems to be having the same experience with support of the issue.

https://www.youtube.com/watch?v=yAAHjE5U6Ow

Apple engineering seems to be lost on the problem. I won't have any update until 1/26 because my support engineer went on vacation. So I get to deal with multiple daily reboots on this until then :-(

I sure hope someone here stops back with some good news. I'm about ready to do a chargeback on my credit card and force a full return from Apple for a defective product (yes I'm outside the 15 day return window, but my CC company usually will side with the buyer, especially in this instance).

So I completely erased my Mac and reinstalled the OS from scratch and I'm still having the problem. The only thing I can think of now is that unchecking the "automatic graphics switching" button in settings might help, but that's all I've got for now. If nothing else helps, I'm going to say it's a hardware issue and just mail it in to Apple.

We don't yet know it is specific to the 16" MBP. ChazThePhoenix is running Catalina, which we are as well. If we can show this affecting other devices, we can likely rule out hardware.

Chaz, next time it does it, post the error log that pops up when you restart and asks you to report. If the same or similar, we are closer to finding the problem.

oneeyedboxer wrote:

I noticed every time there is an update release this thread get reopen. My recommendation to others is not to update till Apple addresses us all in this forum .

Apple is not here. This forum is regular users helping other users. If you want Apple to assist you, then click on the "Contact Support" link at the top right of this page and open up a support ticket for your system.

I'm having the same problem. My computer reboots at least once a day. This is my 2nd 16 inch macbook pro. My first laptop was doing the same thing and then fully died where it could not be turned on. Took it to the apple store and they sent it in for repairs. A month and change later, I got a brand new laptop and now I'm having the same issues again:

MacBook Pro (16-inch, 2019)

2.4 GHz 8-Core Intel Core i9

64 GB 2667 MHz DDR4

Intel UHD Graphics 630 1536 MB

4 TB drive

Really disappointing for such a high end laptop.

clean installation via the Internet with disk cleaning. Problem still exists. It is very clearly visible when you turn off the integrated video and it immediately freezes. When loading, here is such a picture.

Check this thread out. There may be something there for you.

https://discussions.apple.com/thread/250905859?answerId=252020312022

Is everyone in here with issues running the Radeon Pro 5500M? Enough people aren't having any problems, I wonder if they're running the 5300.

Well I found a few 5300 users experiencing random GPU-related crashing.

issue is in hardware, impossible to fix, sorry man.

Same issue here, saying there's a GPU kernel panic.

Just got my MacBook Pro 16 less than a week ago and it came out of nowhere.

Whenever I put my laptop to sleep or close the lid, it crashes and will keep crashing until I do a hard shut down.