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I was charged for an Arcade game am not subscribed to. How do I get my refund back .
iPhone 6s, iOS 13
I was charged for an Arcade game am not subscribed to. How do I get my refund back .
iPhone 6s, iOS 13
Queer Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
You/Your Family have not initiated --> Request a refund for an App Store or iTunes Store purchase
Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
If you received an email about a subscription or Apple Music charge and you're not sure if it's real, check to make sure that it's a legitimate email from Apple.
Queer Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
You/Your Family have not initiated --> Request a refund for an App Store or iTunes Store purchase
Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
If you received an email about a subscription or Apple Music charge and you're not sure if it's real, check to make sure that it's a legitimate email from Apple.
If you're sure that the money was withdrawn (carefully check your bank statement), and if you never downloaded any Arcade game, you should be eligible for a refund.
Contact iTunes Store Support and explain your problem, filling out and submitting this form:--> iTunes Store – Contact Us – Apple Support
Regards
Giulio
It it happened after the 1 month free trial period... that's normal.
Regards
Giulio
what am saying is that I don't have any Arcade game on my phone
Deleting the app does NOT automatically cancel the subscription.
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