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Dnholmes Author

Level 1

18 points

Mail shutting down

I have an a macbook pro using high sierra version 10.13.6 My mail frequently shuts down for no apparent reason. What could be the issue?

Posted on Dec 30, 2019 7:04 AM

Top-ranking reply

BDAqua

Level 10

245,477 points

Posted on Dec 31, 2019 8:42 AM

Hello,

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?

Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

˜What all 3rd party extensions are you running?

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

Pastebin is a good place to paste the whole report...

https://pastebin.com/

Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

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Mail shutting down

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