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Old Number

I have my apple ID but the phone number associated with my account is old and its asking me to put in an authorization code that they are sending to my old number. I have all tghe information to prove and show that it is my account. How do I get my account back to my phone? I personally logged out of the phone but it wont let me log back in.

iPhone XS Max, iOS 13

Posted on Dec 30, 2019 9:08 AM

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Question marked as Top-ranking reply

Posted on Dec 30, 2019 9:11 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication


If you can sign in, you need the change the phone number on your Apple ID so you can receive future codes.


Apple ID - Manage

Similar questions

1 reply
Question marked as Top-ranking reply

Dec 30, 2019 9:11 AM in response to thomasjhmail

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication


If you can sign in, you need the change the phone number on your Apple ID so you can receive future codes.


Apple ID - Manage

Old Number

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