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Level 1

4 points

How to erase ipad

got my mom a new iPad for Christmas so I want to erase her old one however it’s asking for AppleID password which she locked herself out of. Can you help please

Posted on Dec 30, 2019 10:27 AM

Best reply

ChrisJ4203

Level 10

230,407 points

Posted on Dec 30, 2019 10:40 AM

She will need to recover her password. She can start here, If you forgot your Apple ID password - Apple Support

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1 reply

Best reply

ChrisJ4203

Level 10

230,407 points

Dec 30, 2019 10:40 AM in response to MalloryMika

She will need to recover her password. She can start here, If you forgot your Apple ID password - Apple Support

How to erase ipad

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