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Ipod 7 unresponsive

My grandson got the iPod 7 for Christmas, it was in a protective case and he dropped it. It now has a dark blue screen and I can not get it to respond at all.

Posted on Dec 30, 2019 5:44 PM

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QuickPost

Level 10

103,335 points

Posted on Dec 30, 2019 7:31 PM

Hello,

I suggest that you reach out to Apple for assistance.

Contact AppleCare

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1 reply

Best reply

QuickPost

Level 10

103,335 points

Dec 30, 2019 7:31 PM in response to cherylcochran

Hello,

I suggest that you reach out to Apple for assistance.

Contact AppleCare

Ipod 7 unresponsive

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