Need diamonds! In game purchasing

Playing game and am trying to buy diamonds in it. Have money on visa and a $35 credit to use in iTunes. Purchases will not go through,just directs me to iTunes support. Help me if you know how to fix this please and a huge thank you

iPad mini, iOS 11

Posted on Dec 31, 2019 2:10 PM

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Posted on Jan 1, 2020 2:46 AM

If you mean you are being told to contact iTunes Support have you done as instructed and contacted them ? If not you should do so : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support down the page)

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Question marked as Top-ranking reply

Jan 1, 2020 2:46 AM in response to SugRae

If you mean you are being told to contact iTunes Support have you done as instructed and contacted them ? If not you should do so : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support down the page)

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Need diamonds! In game purchasing

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