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I have purchased several movies over a period of 2+ years on my iphone XR and lately the movies i have purchased won’t play or download at all on any of my apple devices. They show as purchased but will never play or download, i’ve adjusted my wifi and restarted my devices but still the same outcome, Any suggestions or feedback is greatly appreciated !
iPhone XR
Do go over the steps listed at
see if there are additional things to do.
Do you get any (error) messages when trying to play these movies?
If it happens with a particular title, then that source file may be the issue. But if it happens for all movies, then you have to further examine the network connectivity.
Try on another network (friend, neighbor, store).
Try on another device, on your own home network.
I have purchased several movies over a period of 2+ years on my iphone XR
The iPhone XR was introduced on September 12, 2018 – 1.3 years ago.
That sounds bad. See if this helps: https://support.apple.com/en-us/HT207060
Purchased Movies on Apple TV app wont play or download
