Payment method failure

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Shesh2000 Author

Level 1

4 points

Payment method failure

My apple ID’s payment method was declined so I tried to re enter the same debit card for ‘add another payment method’ and again it was declined.. I only have this card and how can I recover this situation..?

iPhone 6s, iOS 11

Posted on Jan 1, 2020 3:27 AM

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Answer 1

King_Penguin

Level 10

334,324 points

Jan 1, 2020 3:33 AM in response to Shesh2000

For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc.) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account). Not all debit cards work with iTunes

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Answer 2

Eric Root

Level 10

685,221 points

Jan 1, 2020 5:56 AM in response to Shesh2000

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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Payment method failure

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