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Trying to sign into Apple TV+ app on my Apple TV. I get the verification code on my phone, but I’m not getting an option to enter that verification on my device.

I’m trying to sign into my Apple TV+ app on my Apple TV. I get the verification code on my phone, but the Apple TV is not prompting me to enter the verification code.

Posted on Jan 1, 2020 9:11 AM

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Posted on Jan 1, 2020 11:04 AM

If you have a 3rd gen model then you need to enter the password and code together. Since there is a time limit you will need to enter the password, then manually request a code and add it to the password.


Get a verification code and sign in with two-factor authentication - Apple Support



32 replies

Aug 16, 2020 3:31 PM in response to Beth_B0919

This is super, duper awkward. Struggled mightily with this process because it didn't follow the posts. In the end, had to start with signing out as noted. So, I sign out, sign back in, get a code. Then I go back in to follow these silly instructions but now it DOES ask me for a 6 digit code with a box to enter it in. So I entered it - but it STILL doesn't work. Now I go back again and sign out and sign in with the code tacked onto the end of the password and select not to remember for iTunes purchases. This FINALLY worked. What is extremely irritating about Apple in general is the assumption is it is intuitive. Please remove the rose colored Apple glasses. This process stinks. This is a classic example that you can't see how frustrating it is to work with your products at times. Couldn't there have been a note added to the screen for the sign up of the app? Anything to guide you to this online forum prior to spending ridiculous amounts of time chasing codes on various phones, ipads, etc?

Trying to sign into Apple TV+ app on my Apple TV. I get the verification code on my phone, but I’m not getting an option to enter that verification on my device.

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