Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: pksimone
pksimone Author
User level: Level 1
4 points

iMac Pro takes days to save images to Desktop...yes...Days.

I would say it started in the last few months, so I'm not sure if it is a OS issue or not. But if I try to do a screenshot full or partial nothing saves to the desktop, days later I will hear the iconic "Desktop place" sound and 50 screenshots that I tried from a few days ago will have saved.


I have seen this in other posts but couldn't reply to it. I told me to start a new conversation.


I tried disabling and the "Show Floating Thumbnail" This thumbnail I can sometimes grab and throw into an email. Sometimes not. But it won't save to the desktop immediately.


Same if I try to drag an image from a browser, tried in Safari and Chrome.


iMac Pro 2017 Running Mojave 10.14


can anyone shed any light on this?

iMac Pro

Posted on Jan 1, 2020 12:41 PM

Reply
Question marked as Best reply
User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
183,912 points

Posted on Jan 1, 2020 12:42 PM

To trouble shoot further you can:


Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



further—you can get a good look at your System config. for conflicts or issues, you can run this utility http://etrecheck.com

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.



You can set its preference to "Allow full Disk Access", with this you get a digest of issues from the last 7 days that are saved in your system.


View in context

Similar questions

1 reply
Question marked as Best reply
User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
183,912 points

Jan 1, 2020 12:42 PM in response to pksimone

To trouble shoot further you can:


Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



further—you can get a good look at your System config. for conflicts or issues, you can run this utility http://etrecheck.com

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.



You can set its preference to "Allow full Disk Access", with this you get a digest of issues from the last 7 days that are saved in your system.


Reply

iMac Pro takes days to save images to Desktop...yes...Days.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up