Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music not working

So I had an Apple Music free trial and I cancelled it so it wouldn’t make me pay. But when I try to search for the music that I downloaded on my free trial it doesn’t show up on the store so I can’t buy the songs/albums. If I search it on Apple Music itself it says I can’t buy it and I have to renew my trial. Will this fix at anytime or will I have to have a subscription for Apple Music?

iPhone 6s, iOS 13

Posted on Jan 1, 2020 8:46 PM

Reply
Question marked as Best reply

Posted on Jan 1, 2020 8:55 PM

Mrd7935 wrote:

But when I try to search for the music that I downloaded on my free trial it doesn’t show up on the store

How are you performing this search? Are you spelling out the specifics of the song/album title? You should be. All music downloaded during your Apple Music trial is now gone.


10 replies
Question marked as Best reply

Jan 1, 2020 8:55 PM in response to Mrd7935

Mrd7935 wrote:

But when I try to search for the music that I downloaded on my free trial it doesn’t show up on the store

How are you performing this search? Are you spelling out the specifics of the song/album title? You should be. All music downloaded during your Apple Music trial is now gone.


Jan 4, 2020 12:52 AM in response to sberman

I’ve traveled for the holidays but that’s it. I started the trial in the same place I ended it. I don’t know what restrictions there would be if there are any. If it helps as an example one of the albums I can’t find on the iTunes Store is called Ramona by Kill Bill: the Rapper. It’s absolutely nowhere on the iTunes Store at all and doesn’t even come up under the artist himself. Although if I look it up in Apple Music not the iTunes Store it’s there, but I can’t buy it and have to renew my trial in order to listen to it.

Apple Music not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.